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Privacy Policy

Last updated April 2026

OnCue (“we”, “us”) is a voice assistant that operates over a phone call. This policy describes what we collect, why, and how you can control it.

What we collect

  • Call audio — streamed to our speech-to-text provider during an active call and discarded once transcribed.
  • Transcripts & intents — retained to improve accuracy. You can request deletion at any time.
  • Integration tokens — OAuth credentials for services you connect (e.g. Spotify). Stored encrypted and only used to execute the actions you request.
  • Account metadata — phone number, email, usage timestamps.

What we don't do

  • We do not sell your data.
  • We do not use your voice to train third-party models.
  • We do not record calls for any purpose beyond real-time transcription.

Your controls

Email privacy@oncue.app to export your data, disconnect an integration, or delete your account.